Pragmatics of Knowledge Transfer for Business and Business Cluster Development
Pragmatics of knowledge transfer for business and business cluster development:
1. What does the curriculum look like?
2. How does it work?
3. What are some example topics?
As noted in an earlier post, the educational objective for supporting business growth is to expand the collaborative communication skills of emerging groups by developing a set of appropriately timed learning opportunities, structured as a flexible framework and delivered on a group-by-group basis. Four values guide knowledge transfer activities: (1) learner-centered, (2) adapted to specific groups, (3) timed for maximum receptivity and benefit, and (4) makes best use of real examples and cases.
In this post I address the three pragmatic questions above.
1. What does the curriculum look like?
Actually it is a "stealth curriculum," meaning that, in the ideal, the knowledge transfer is indistinguishable from the activities of people who are building business clusters. This is not a "learn now, apply later" approach. Instead it is a "do now and here's some tools to help" approach. The rationale: learning is best delivered when people reach out for the learning and pull it in. When learning is pushed onto people, they tend to resist. Thus, the curriculum is a set of evolving and easily adapted modules. Moreover, each module provides knowledge about tools and processes delivered on an as needed basis. Moreover, tasks and content particular to the group will be inserted into each module. By timing the delivery and ensuring its relevance to suit group needs, learning happens in the process of doing business: a stealth curriculum.
2. How does it work?
The short answer is in recurring but progressive loops. Here's what that means. Think cycles. Each time knowledge is stealthily transferred, it progresses through these functions: design, deliver, feedback and adapt. These four steps comprise one cycle and ensure that the knowledge transfer process continues to evolve, improve, and remain relevant. In addition, testimonials, examples, and stories will be collected and fed back into the modules. The examples illustrate tools and their applications and so should also stimulate confidence and creativity. The curriculum therefore enhances the sustainability of businesses and business ecosystems.
3. What are some example topics?
Example topics include: techniques for sharing documents and plans especially in regard to business case and business ecosystem development, tracking group progress, identifying and overcoming obstacles to group progress, creating productive linkages with local schools, and enhancing student-community connections. This list is illustrative, not comprehensive. While we can anticipate some particular needs and so prepare in advance for them, there will be other needs that we can't anticipate at this point, but that will require a module.
Knowledge transfer is critical for our vision of a set of "business ecosystems," which refers to a network of related businesses that work together to strengthen each business and enhance their collaborations, and so that, as a cluster, they become sustainable and increasingly powerful economic engines in their respective locales.
The next post in this series will describe a tracking tool for assessing and monitoring group progress. The Holistic Group Assessment Table tracks group development through seven stages from yet-to-be-organized to success.
- Ross MacDonald's blog
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